Our Commitment To Privacy
At Beetnik Foods we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.
The Information We Collect
At the time you register on our site, make a purchase request or agree to participate in a promotion, we collect and store some or all of the following types of information:
- E-mail address
- Telephone number
- Credit/Debit Card Information
We need this information to provide goods and services that you request, and we will use it to let you know of additional goods and services about which you might be interested. We may also use this information to customize your experience using our website.
We may ask you to submit information about other people if you order a gift to be sent directly to the recipient. In such circumstances, we will ask for the recipient’s name, address, telephone number and e-mail address.
Beetnik Foods encourages all users of this Site to register for the mailing list, so that you can receive information on new products, etc. You may unsubscribe at any time by following the link provided in each mailing and updating your email subscription settings.
We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing companies. Although these companies log the information coming from our site on our behalf, we authorize how that data may and may not be used.
The Way We Use Information
Because our goal is to provide products that best meet your needs, we evaluate your personal interactions with us in an effort to bring you the products which best suit your tastes. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site’s content, layout, and services.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our products and services for you.
The email addresses that we collect are used by us to contact consumers for marketing purposes and are not shared with other organizations for commercial purposes unless you’ve requested to receive email offers from those organizations.
When you supply us with your postal address or phone number you may receive periodic mailings or phone calls from us and you may receive mailings from other reputable companies. If you would rather not receive such offers, contact us to have yourself removed from our list.
If you place a request for products or services, we use your personal information to ship your order; if the products or services are from a retail partner, we may provide your relevant information to that retailer for purposes of the transaction. If you establish a credit account with us or our providers, we collect additional information, including billing information, credit card number and expiration date, and tracking information from checks or money orders.
We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive.
We may disclose personally identifiable information you provide to third parties if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Agreement/Terms and Conditions; (c) respond to claims that any information you provide violates the rights of third parties; (d) protect the rights, property, or personal safety of Beetnik Foods, its users and/or the public; or (e) in the event that all or substantially all of Beetnik Foods’ assets are acquired by a third party.
If you wish to change personally identifiable information that you have provided to us, please Contact Us.
We use a variety of administrative, physical and technical controls designed to prevent others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. We take several steps to protect the information we have about you, including the following:
We update and test our technology on a regular basis in order to improve the protection of customer information.
We require outside companies and independent contractors to whom we provide customer information for marketing, servicing or processing purposes to restrict the use of the information to those purposes and we prohibit independent use of such information.
Access to your information is controlled by strict internal procedures. We maintain policies about the proper physical security of workplaces and records.
Beetnik Foods uses no encryption (data scrambling) on certain portions of the Site, but uses encryption on portions where you are transmitting financial information, such as credit card information. When you are on any web site that asks you for confidential information, you should check to see if the information being transmitted is encrypted in order to increase the security of your information.
Children under 13
For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.
Changes To Our Policy
By using our website, you’re granting express consent to the collection and use of your personally-identifying information in the manner we describe and for normal business communications.
How To Contact Us
To update, correct or delete your personal information, you can contact us at:
2600 E Cesar Chavez
Austin, TX 78702
We may be reached via e-mail at [email protected]
Or, you may reach us by telephone at 512-584-8228.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections or changes.
Effective Date: February 17th 2014